Grosvenor Online Casino Review – Ranking the Gaming Options of the Site

Grosvenor online casino is the self-proclaimed “UK’s Best Casino Brand”. Grosvenor is probably already a name that is familiar to people, seeing how this operator has over 50 land-based casinos all over the UK plus this online casino. Grosvenor online casino is operated and owned by Rank Group and is licensed and regulated by the UK Gambling Commission and the Alderney Gambling Control Commission.


Grosvenor Casino

Editor’s Rating

  • Games – 74%
  • Bonuses – 70%
  • Software – 78%
Overall: 4.0


  • Name: Grosvenor Casino
  • Bonus: £20
  • Email:




PhoneE-mailLive Chat

Grosvenor uses software from a number of providers so be sure you will find a huge array of different games at your disposal at this casino. The Grosvenor casino brand is extremely UK focused and so far the company does not have much of an interest in expanding internationally. This online casino is available only in a few select countries and it is restricted to players in the USA, Turkey, the Netherlands, Italy, Israel, Hong Kong, France, Denmark, Bulgaria, Belgium, Australia. If Grosvenor casino is open to you, you should check it out. And if you want to learn more about the game selection, bonuses, promotions and all that good stuff keep reading this Grosvenor online casino review.

Software and Platform

Grosvenor online casino has decided that relying on a single provider for the games is not a winning strategy and that is why they have several award-winning software companies offering their games. Novomatic, Playtech, OpenBet, IGT, Virtual Fusion, Microgaming, Aristocrat, Mazooma, NetEnt, Endemol, NYX, Electracade, to name just a few of them. Be sure that all of these providers are known as reputable firms which deliver quality products.

Check out the Grosvenor gaming software yourself! For playing at Grosvenor online casino, players have 3 options. You can choose the download option and have access to a great selection of games within minutes. You can also choose the no download option so you will be able to play all your favourite games on your web browser. And of course, you can choose to play via the mobile version of the casino.

Grosvenor online casino has been in the mobile casino industry only since 2011, but they have managed to make an amazing mobile casino. The site can be accessed by Android, iOS and even Blackberry mobile devices. The site itself is colorful, fun and with amazing graphics.

There are also some exclusive bonus offers available just at the mobile site, but we will talk about them later on. Grosvenor online casino has made sure they can be accessed anytime, anywhere so their players will be able to enjoy their favorite games whenever they want.

Game Variety

Grosvenor online casino is home several hundred games, including over 200 slots. So be sure that there is more than enough variety and choice to satisfy even the pickiest of players. Some of the more popular Grosvenor casino online slots include titles such as Cleopatra, Starburst, Lucky Lady’s Charms, Dragon’s Wildfire, Mega Moolah, Toy Factory and more. There are also games based on the entertainment industry like fruit machines based on Austin Powers, Game of Thrones, Michael Jackson, Monopoly and Wheel of Fortune.

Do the Grosvenor slot games offer big money prizes? Of course, Grosvenor online casino offers a few progressive jackpot slot games as well with top jackpots of as much as $1.5 million. Some of the more tempting jackpots are offered by games like The X Factor, Real King Potty, Deal or No Deal, Genie, Siberian Storm and Isle O Plenty.

If you fancy table games, you are in luck, because blackjack and roulette come in so many different varieties. For example, a few of the different variant of blackjack include European Blackjack, Vegas, Multi-hand, Classic and so on. If you prefer roulette, then you can play Classic European Roulette, Money Wheel Roulette, Double Bonus Spin Roulette or even Pinball Roulette.

Grosvenor online casino also has a live casino to offer to its players. There players can enjoy games like various baccarat, roulette and blackjack versions but also games like Ultimate Texas Hold’em, 3 Card Poker and more. Evolution Gaming provides the live casino software.

If you are unsure about what game you want to play, fear not. Grosvenor online casino gives players the option to play their games for free before betting real money. However, this option is not available for the live dealer games.

Bonuses and Promotions

Grosvenor online casino has a £20 new player welcome bonus for a deposit of £20 or more. The playthrough requirement for this bonus is just 5x the bonus. Frequent players also get rewards like free spins or £50 extra and so on. Now the welcome bonus may not seem like much, but that is because most of the bonuses are aimed at the casino’s regular players.

Promotions you can get with Grosvenor internet casino! Every time you play either in the online casino or the land-based casinos you accumulate play points. They can be redeemed for cash, online gifts or casino comps. Of course, different games have different points to them. Every 100 play points are worth £1. The more frequent players are able to qualify for expensive and luxury gifts such as iPads and hotel getaways.

When a player first signs up, they receive a play point card used for point tracking. However, a select few players receive a special Gold Card. These Gold Card players are entitled to many extra privileges like invitations to exclusive events or special promotional offers which are not available to other players.

The casino also has a VIP club, which is invitation only. The VIP players receive priority sports betting service, their personal account manager, increased table limits, VIP helpline, invitations to special events and more exclusive offers.

The mobile casino also has different bonuses like the 50% cash back of what you have lost during your first month. The amount can get up to £500.

Payment Options

Banking at Grosvenor online casino is fast, simple and safe. The casino offers the options of Visa, MasterCard, Maestro, PayPal, Skrill, Paysafecard and Neteller. The minimum deposit amount is as low as £5, and the withdrawal limit is £10 000 per withdrawal.

The pending time is just 6 to 24 hours and the withdrawal times are just as fast. The withdrawal time for eWallets is between 24 to 48 hours, for debit and credit cards it is 2 to 5 days, for bank transfers it is between 3 and 7 days and for cheques it is from 6 to 15 days.

Contact Information

You can send a message to the Grosvenor Casino website through the email, talk to the staff by dialing the 0800 083 1990 phone number, or by speaking to one of their representatives via live chat, which is also located on their website.

Casino Information and Contacts

Phone 0800 083 1990
Live chat +
Availability 24/7/365
Company The Rank Group
Address Statesman House, Stafferton Way, Maidenhead, Berkshire SL6 1AY

Customer Support and Security

Grosvenor online casino offers the 3 most popular customer support options – live chat, telephone and email. Live chat representatives are at your disposal any time of day to answer any inquiries you may have. You can also give them a call, send an email or even write to them. There are so many ways to contact Grosvenor so rest assured that any problem you may have, will surely be solved. That is due to the fact that any company knows that customer satisfaction is the key to a successful business.

What online customer support can Grosvenor offer?Grosvenor online casino has an SSL encryption in place to protect their players personal and financial data from hackers. Once this information is on the server all of the details are protected with a high-quality firewall technology.

Grosvenor online casino is licensed by the Alderney Gambling Commission and they have some of the strictest licensing terms and requirements. This ensures that the casino is operated professionally and prudently and that the games are fair.

Furthermore, payout percentage statistics or return to player are published with almost all of the games offered at the casino. However, Grosvenor online casino does not publish the audited historical payout statistics on their website.

Conclusion About Grosvenor Casino

Grosvenor is an extremely well-developed United Kingdom casino operator. They offer a rich collection of games, great VIP program, impressive rewards and more. Grosvenor online casino is powered by some of the world’s most popular software developers, so it is only natural that the casino has hundreds of games for both desktop computers and mobile devices. Besides the wide selection of games, the casino allows players to initially play them for free so they can get a taste of the game before wagering real money.

The welcome bonus at Grosvenor online casino may be small, but they definitely make up for it with their great VIP program. If you are looking for an internet casino for a long-term relationship which is to say a casino that will offer you bigger and better bonuses the more you play, then Grosvenor online casino is definitely the right one for you. Plus, the casino’s online games have a certified 97% payout which is definitely useful information to know.

Customer support is also something to be taken into consideration, because as great as a casino may be if you cannot contact them when there is a problem is the casino really that good? Well, that is not the case with Grosvenor online casino. They have done everything in their power to ensure their players can get in contact with their friendly customer support representatives quickly and that they will receive a solution to their problem or an answer to their inquiry in a timely and professional matter.

Overall, Grosvenor online casino is an exciting and amazing UK casino to play at, and players should definitely check it out if they have the chance.

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